Apex, Lightning Web Components, and Flows built to be maintained, not just shipped.

Custom development is where most Salesforce orgs accumulate technical debt fastest. We build for the developer who inherits this code in two years — documented, tested, and following governor-limit-aware patterns from day one, whether it’s a Field Service Lightning component or an Agentforce custom action.

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What this covers

Apex triggers, classes, and test coverage that actually verifies behavior

Lightning Web Components for Sales Cloud, Service Cloud, and Experience Cloud

Flow automation, including Screen Flows and record-triggered Flows

Custom Apex actions and tools for Agentforce

Technology in this practice area

ApexLightning Web ComponentsFlowAgentforce

Proof, not promises

Related work

Field Service Operations

Visualizing Field Service Capacity with a Zero-Cost Mapping Layer

Challenge

Dispatchers had no way to visually compare technician supply against appointment demand across service territories — just manual report cross-referencing, with no proactive way to catch understaffed regions before service levels suffered.

Approach

Built a custom Apex service layer aggregating technician counts and appointment volume per territory, rendered through a Lightning Web Component using Leaflet.js and OpenStreetMap — an open-source mapping stack that validated the concept with zero licensing cost.

Zero licensing or API costManual reporting replaced with a live mapModular design, ready to scale to a paid mapping provider later

Energy & Utilities

Automating Commission Import & Split Calculation

Challenge

An energy management firm processed monthly commission payments from multiple suppliers, each in a different CSV format, splitting them by hand across the client, up to three agents, and their own margin — slow, error-prone, with no audit trail or duplicate protection.

Approach

Delivered a custom Lightning Web Component with an Apex service layer that parses any supplier CSV format automatically, matches records to Salesforce via MPAN/MPRN, calculates every commission split server-side, and enforces a two-phase review-then-approve flow with duplicate protection at both the application and database level.

~4 hours saved per supplier per monthFull batch import in under 2 minutes100% duplicate-free since go-live

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