Senior Salesforce engineers embedded in your team, not a rotating bench.
When you need Salesforce capacity fast — a launch deadline, a departure, a project that outgrew your internal team — we embed admins, developers, and architects who work inside your existing process instead of standing up a parallel one.
What this covers
Admin and developer augmentation across Sales Cloud, Service Cloud, and FSL
Architect-level advisory for complex data model or automation decisions
Flexible, scoped engagements — not a long-term staffing lock-in
Knowledge transfer built into the engagement, not an afterthought
Technology in this practice area
Proof, not promises
Related work
Field Service Operations
Visualizing Field Service Capacity with a Zero-Cost Mapping Layer
Challenge
Dispatchers had no way to visually compare technician supply against appointment demand across service territories — just manual report cross-referencing, with no proactive way to catch understaffed regions before service levels suffered.
Approach
Built a custom Apex service layer aggregating technician counts and appointment volume per territory, rendered through a Lightning Web Component using Leaflet.js and OpenStreetMap — an open-source mapping stack that validated the concept with zero licensing cost.
Energy & Utilities
Automating Commission Import & Split Calculation
Challenge
An energy management firm processed monthly commission payments from multiple suppliers, each in a different CSV format, splitting them by hand across the client, up to three agents, and their own margin — slow, error-prone, with no audit trail or duplicate protection.
Approach
Delivered a custom Lightning Web Component with an Apex service layer that parses any supplier CSV format automatically, matches records to Salesforce via MPAN/MPRN, calculates every commission split server-side, and enforces a two-phase review-then-approve flow with duplicate protection at both the application and database level.
Salesforce practice
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